PEARSON LOCKDOWN BROWSER SOFTWARE
Can browser lockdown software detect cell phones?Ī browser lock does not detect cell phones and other secondary devices, such as a tablet. Generally speaking, browser lockdown software can see if a student attempts to access another browser tab or computer application and if the student attempts to use keyboard shortcuts. Blocks the ability to minimize the browser display screen.Removes toolbar and menu options such as browser refresh, back, forward, and stop.Prevents students from exiting the exam until they submit it.Disables keyboard shortcuts and functions such as printing, copy and paste, and screen capture.Restricts access to other websites, browsers, and applications.How does browser lockdown software work? Here’s what browser locks do: Browser lockdown software is a good starting point to proctor online exams, but they’re only one piece of the puzzle to prevent cheating and protect academic integrity. If Lockdown Browser won't run because it detects Siri, see the LockDown Browser article for explanation and solution.A browser lock is an automated proctoring solution to help deter and prevent cheating on online exams by automatically restricting access to websites and other browsers and disabling keyboard shortcuts and functions. See the LockDown Browser article for explanation and solution. The above error codes indicate a problem with the network, not LockDown Browser. See the Lockdown Browser article for explanation and solution. "LockDown Browser froze during a test and I cannot exit:"Ī dialog box from another application running in the background "froze" the LockDown Browser screen.They will have to fix an error in the LockDown Browser dashboard. If you still get this error, contact your instructor. If you accessed this through an announcement or notifications link, go to the content area and/or folder within the course that contains the original link to the test. "There is a problem with the settings for this exam:" or " Unable to retrieve settings from the Respondus server".Security settings or another application is blocking access or that there is an internet connection failure. "Update server connection is blocked or not available:" (On PC):.Details on removing the add-on can be found at Google Support here: (scroll to the section on "Remove Chrome Remote Desktop"). You will need to remove the Google Remote Desktop from your computer.
"You must close the following program(s) before starting the browser: Google Chrome Remote Desktop (remoting_host.exe)"Ī Google Chrome plugin/extension is actively running in the background.
PEARSON LOCKDOWN BROWSER UPDATE
"Error Code a4: Update Check Failed:" (on Mac)Īnother application is blocking access to LockDown Browser or there is an internet connection failure.See the Lockdown Browser article for explanation. "Warning: The browser can't be used in virtual machine software such as Virtual PC, VMWare and Parallels.".Clicking OK on that window will submit the question as "unanswered" and you will not get credit for it. A pop-up window will appear if there are questions with unsaved answers. Save your answers again prior to submitting the exam.Nothing can be done to retrieve your answers. If answers are not saved and you are kicked out of the exam, there will be no record of the answers saved on the server. Just clicking the radio button does not save your answers. Depending upon the settings your instructor has utilized, you may not be allowed back into the exam. Do not try to access other software because LockDown Browser will lock you out of the exam.See the LockDown Browser article for explanation. Turn off all other application and browsers on your computer.
Other devices will use up bandwidth that is needed for a clean connection for your test.
This will give you time to correct any problems before taking the actual test.
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